Everything you need to know before booking your first Super Fancy clean.
Pricing is hourly: $35/hr per cleaner with a 4-hour minimum, plus a $10 gas fee and 13% HST. You pick rooms and optional extras, the booking wizard converts them into estimated hours, and it shows the live total before you check out — no surprises.
Yes. We charge $35/hr per cleaner with a 4-hour minimum, plus a $10 gas fee and 13% HST. A 4-hour clean is $140 + $10 gas = $150 before HST ($169.50 with HST).
Yes — until 48 hours before your visit, we can add or remove rooms and add-ons and adjust the price. Message us or reply to your confirmation email.
Yes. Weekly saves 15%, biweekly saves 10%, and monthly saves 5% off the one-time price. The discount is automatic in the booking wizard.
All prices are in CAD. HST (13%) is applied at checkout on the Stripe receipt.
Yes — we bring everything: eco-preferred cleaners, microfibre cloths, mop, and HEPA vacuum. Just point us to a plug and we're set.
A typical 1-bedroom, 1-bath House Clean runs 2–2.5 hours. A 4-bedroom Deep Clean can run 5–6 hours with a two-person team. You'll see an estimate in the booking wizard.
We don't do exterior windows above ground floor, chemical mould remediation, biohazard cleanup, moving heavy furniture, or scrubbing walls floor-to-ceiling. See each service detail page for specifics.
Absolutely — most of our cleaners are pet lovers. Just note your pet at checkout so we can plan around them. A pet-hair-detail add-on gets an extra pass on soft furnishings and corners.
Securely by credit card through Stripe at the time of booking. We never store your card details.
Free cancellation or reschedule up to 48 hours before your visit. Inside 48 hours a 50% fee applies; inside 24 hours the full price is charged (we've already reserved and paid your cleaner). See our Terms for full details.
Yes — Stripe emails an itemized receipt the moment payment goes through. You can also see all past bookings on the My Bookings page.
Yes. Our cleaners bring their own supplies and equipment, so you don't need to store anything for the visit.
Message us within 48 hours and we'll come back and re-clean the areas you flag, free of charge. That's our promise.
Report any damage within 48 hours (photos help) and we'll look into it.
You choose: meet us at the door, leave a key with a concierge, share a smart-lock code, or hide a key. Notes at checkout stay private to your assigned cleaner.